Tell it once. File it in NERIS.
Talk through the call the way you would tell it back at the station. FireReport fills in the NERIS report — you read it, fix what is wrong, and file it. No blank form waiting for you at midnight.
Record a real call and read the finished report. Nothing to install, no card, no email.
Straight answer on the trial: you get a finished report to read, but you cannot file it into NERIS from the trial. Filing needs an account, your chief authorizing us in NERIS, and an officer approving your account. That gate is deliberate — a NERIS incident is a federal record, and a stranger should not be able to put one in your department's name.
This does not replace First Due, ESO, or ImageTrend.
FireReport does one job: turn what you say into a NERIS incident report and file it. Scheduling, inspections, hydrants, pre-plans, training records, payroll — all of that stays exactly where it is today.
Already on First Due? Their AI is a paid add-on. This works alongside what you already have.
That is not a dig at them — it is where the market sits. Voice AI exists in the big records systems, priced as an add-on that most departments have not bought. We know one department that pays for First Due and still does not have its voice AI, which is how this product came to exist.
What it looks like
Placeholder — demo video not recorded yet
This is where a 90-second screen recording goes: a real incident spoken aloud, and the NERIS report filling in as it is spoken.
Three steps
1 — Talk
Hit record and tell the call. Dispatch time, what you had on arrival, what you did, who else came, how it ended. Ramble. Correct yourself. Say "scratch that". It is built for how people actually talk, not for dictation.
2 — Read it
You get a filled-in NERIS report: incident type down all three levels, dispatch and arrival times, units, actions taken, narrative. Fields the system filled in for you are marked, so you know what to check hardest. If something is missing it asks you one question at a time instead of handing you a wall of red.
3 — File
It goes to NERIS through the federal API — not a CSV you upload somewhere and hope about. If NERIS rejects something, you get the reason in plain language and the field it belongs to, not a raw validation dump.
Specifics, since you asked
- It knows your streets. Where we have a department's local street and place names, they are fed to the transcriber before it listens, so local names come back spelled the way you write them instead of phonetically.
- It knows the difference between a room-and-contents fire and a structure fire. NERIS incident types are a three-level hierarchy (
FIRE → STRUCTURE_FIRE → ROOM_AND_CONTENTS_FIRE). The system picks the whole path and shows you what it picked so you can change it in one tap. Browse every type here, free, no account. - If dispatch already put the call in NERIS, it pulls it in.Say the dispatch number and the times, address, and units already on the record come back rather than being retyped.
- Nothing is filed without a human reading it. There is no auto-submit, no "we filed it for you" email. The report sits in front of you until you press the button.
- It works on the firehouse tablet too. On a shared device you tap your name off the roster instead of signing in — no email address, no password for the crew to forget at 3am. Officers and admins add a PIN, because they can see more.
- Officers can review before it goes. Reports can route through an officer for review, with send-back comments, if your department wants that step.
What it does not do
- It does not replace your records management system.
- It does not file anything you have not read.
- It does not let a trial recording reach NERIS. Trial reports are kept separate from any department's records and are deleted after 30 days unless you sign in and claim them.
- It is not a government product and no state agency endorses it. NERIS is run by USFA and FSRI; we are one of the vendors that files into it.
- It does not read your recordings to train a model on your trial. Trial recordings are excluded from training data, structurally, not by policy promise.
Why this is suddenly urgent
NERIS replaced NFIRS as the federal fire incident reporting standard onFebruary 1, 2026. It is not NFIRS with a new coat of paint: incident types went from numeric codes to a three-level text hierarchy, flat forms became modules, and the whole thing is API-first. Departments that had a routine for NFIRS have to build a new one.
The NERIS public department directory lists30,740 fire departmentsacross 53 states and territories. Of the25,620 that report a department type,89% are volunteer or combination departments — people who do this on top of a job. Those are the departments with the least slack for a new reporting workflow, and they are who this is built for.
Those are counts of fire departments in the country, from the NERIS public directory as of July 28, 2026 — not counts of anything to do with us.See your state.
What it costs
Per person who files reports. Not per call, not per station, not a five-figure annual contract with a three-year term.
List price
$10/ user / month
Founding department rate
$5/ user / month
Locked for as long as your subscription stays active. This is not a discount that expires and then doubles on you. Departments that come in early keep the early rate — that is the deal, in writing, and it is the whole reason to be early.
Volunteer departments
- One month free to start.
- One additional free month per referral — up to two referrals, so three free months maximum.
- A referral counts when the person you referred files their first report, not when they sign up.
We are telling you plainly that this is not free forever. Plenty of volunteer departments have no software budget at all, and you should know what happens at the end of the free months before you put your crew on it, not after.
Nothing above is charged during the trial. There is no card field anywhere in the product today.
What it takes to actually file
Recording and reviewing needs nothing from anyone. Filing into NERIS needs your department authorized once by someone with the Admin role: they log in to NERIS, open Account → Enrollments, and authorize our Client ID — about two minutes, reversible from their side at any time. If you signed yourself up rather than being added from your department's roster, an officer at your department also approves your account before reports file under its name.
You do not have to arrange that before trying this. Record a call first and decide whether it is worth the two minutes.